• Metro cities: 2–5 days
• Non-metro: 3–7 days
• Remote areas: 5–10 days

Delays may occur due to weather, courier issues, or festive seasons.

You will receive a tracking link via SMS/email once your order is shipped. Tracking is also available under My Orders on the website.

Yes, we ship to all serviceable pincodes across India.

If the order hasn't shipped, contact us immediately. Once dispatched, changes may not be possible and re-delivery charges may apply.

Please:

• Check with neighbours/security
• Recheck your address
• Contact support@trinityfashions.club

We will coordinate with the courier and resolve the issue.

COD availability depends on pin-code eligibility and order value.

Record an unboxing video and send it along with photos to support@trinityfashions.club. We will assist quickly.

Items must be:

• Unused, unworn, unwashed
• In original condition
• With all tags & packaging intact
• Returned within the allowed return window

Raise a return request via:

• Your Order Page
• Email: support@trinityfashions.club

Highly recommended because it:

• Speeds up approval
• Helps verify issues
• Prevents disputes

Refunds are issued via:

• Bank transfer (₹25 convenience fee)
• Store credit (TFC Money)

Processing time: 5–7 business days after inspection.

• Used or washed items
• Items with stains/perfume/wear marks
• Missing tags/packaging
• Items past return window
• Non-returnable items (if mentioned)

• Used items
• Customer-caused damage
• Fraudulent claims
• Evidence does not match issue

Send photos/videos to support@trinityfashions.club. We will arrange priority return or exchange.

• Name
• Contact details
• Address
• Order details
• Device/cookie information
• Payment information (secured)

No. We never sell or trade customer information.

Only with:

• Delivery partners
• Payment gateways
• Support tools
• Analytics/marketing tools

All follow strict data privacy guidelines.

We use:

• SSL encryption
• Secure payment gateways
• Access controls
• Regular security audits

Yes. Email us at support@trinityfashions.club

Yes. Use “Unsubscribe” in email footers or contact us directly.

Cookies help with:

• Personalised shopping
• Faster navigation
• Performance tracking
• Relevant offers

You may disable cookies in browser settings.

No, but creating an account allows faster checkout and order tracking.

Yes — cancellations are allowed only before dispatch. After shipping, cancellation is not possible.

Common reasons:

• Payment failure
• Invalid address
• Courier issues
• Suspicious activity
• Multiple failed delivery attempts

Slight variations may occur due to:

• Screen settings
• Lighting
• Fabric texture

Trinity Fashions Club may cancel orders or suspend accounts in case of misuse.

No. All website content including images, videos, designs, and logos is the intellectual property of Trinity Fashions Club.

We may:

• Suspend your account
• Cancel orders
• Reject returns
• Take legal action